Privacy Policy

Last updated: [August 2025]

At Retirement Reimagined - Coaching with Caroline Tapken (“we”, “us”, or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.carolinetapken.com], or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR).

Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Data:

• Name
• Email      address
• Phone      number (if provided)
• Any      other details you voluntarily provide when booking a session, signing up      to our newsletter, or submitting a contact form

Usage Data:

• IP      address
• Browser      type and version
• Pages      visited and time spent
• Referring      website addresses

We may use cookies and similar technologies to track user activity and improve your experience on our site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information to:

• Respond      to enquiries and provide coaching services
• Schedule      consultations or sessions
• Send      newsletters or resources you’ve opted into
• Improve      our website and services
• Comply      with legal obligations

We do not sell or rent your personal information to third parties.

3. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Consent:      Where you have given clear consent for us to process your data
• Contract:      Where processing is necessary for a coaching agreement or services you’ve      requested
• Legal      obligation: Where we are required by law to retain      certain data
• Legitimate      interests: Where processing is necessary for our      legitimate business interests, such as marketing or improving our services

4. How We Store and Protect Your Information

Your data is stored securely using encrypted systems and password-protected tools. We limit access to your personal data to only those who need it to perform their duties.

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

5. Sharing Your Information

We may share your data with trusted third-party service providers (e.g., email platforms, scheduling tools) who help us operate our business. These providers are GDPR-compliant and will not use your data for any purpose other than as instructed by us.

We may also disclose your information if required to do so by law.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access      your personal data
• Request      correction of inaccurate or incomplete data
• Request      deletion of your data
• Object      to or restrict the processing of your data
• Withdraw      your consent at any time
• Lodge      a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at: caroline@carolinetapken.com 

7. Links to Other Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Your continued use of our site after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Caroline Tapken – Retirement Reimagined Coaching
Email: caroline@carolinetapken.com